Call nowBook now
Policies and Terms2018-11-27T22:52:54+00:00

Policies & Terms

What to expect:

  • Front desk is available 24/7 for any questions. Call 541-536-6263, or text 541-536-4584.
  • Linens and towels, sufficient for the number of guests reserved, are provided.
  • Kitchens are generously appointed with cooking supplies and utensils you’d have in your own home.
  • All DiamondStone accommodations DO have wireless Internet access. Phones – Not provided.
  • Housekeeping on departure is included. Experience has shown that most travelers don’t want to be bothered during their stay. Request daily housekeeping if that is important to you.
  • Email Contact: [email protected]

Cancellation Policy

50% deposit reserves your dates, with balance due 30 days prior to arrival. If cancellation occurs more than 60 days before arrival, one night minimum is non-refundable. If cancellation occurs within 30 days of arrival, 50% is non-refundable; remaining balance paid creates a gift certificate for a future stay.

Lost & Found

DiamondStone is not responsible for your lost, damaged or stolen property. We are willing to return items you may have left, but you must contact us, and will be asked to pay a $10 or more handling fee for the time and trouble taken to return items left.

Security Damage Deposit

A $100 security “authorization” is run upon arrival. It authorizes, but does not charge, that amount, to cover damages if needed. Upon departure, when all is well, it is cleared. If damage exceeds $100, actual cost of repair or replacement can be charged.

Rental Policies

We reserve the right to substitute units when circumstances arise beyond our control.

KEY Policy – It is your responsibility to keep track of the key and leave it in the room upon departure. Failure to leave key may result in credit card charge. (Find it? Mail it back; thanks.)

TENANT AGREEMENT:

  • Normal Check in time is 4:00 pm. Check out time is normally 11:00 am. Please request special arrangements.
  • NO SMOKING in home. Outside receptacles provided. 420 friendly private property.  Outside burning NOT permitted due to high forest fire danger.
  • PET POLICY: Dogs only with prior arrangement for fee/dog/night. Keep dog OFF of beds and furniture and don’t let them run free or leave them alone in house. Clean up yard, put poops in outside trash can.  Wipe feet as necessary.
  • 10:00 pm quiet time; especially in outdoor hot tub.
  • Regarding HOT TUB – No children under age 10 allowed in hot tub. Please CLOSE LID when not in use.
  • Tenant may be charged for damaged or missing property with the $100 security authorization processed upon arrival. Actual cost to repair damage can be charged.
  • Home uses well water with a bit of iron in it. Safe to drink, but tastes better if you use the Brita filtered water pitcher in the refrigerator, or bring bottled water.
  • Homestead garage access is unavailable. There is plenty of off street parking for 8-10 cars. Street-facing garage houses a rentable motorcycle collection. Spring/Summer/Fall, an occasional motorcycle may come and go. Your privacy is respected.
  • Any personal recreation equipment offered is accepted by you at your own risk. DiamondStone Inc. and Doug & Gloria Watt are held harmless. This includes hot tubs which can endanger health. You can easily rent bicycles, ski and snowshoe equipment, kayaks or snowmobiles at several locations nearby.
  • Lodge is NOT “Childproof.” Guests are responsible to KEEP CHILDREN OUT OF POTENTIALLY DANGEROUS areas.
  • Man made pond onsite cycles water. It is only 3 feet deep. Not a pool. Usually frozen in winter. Do NOT throw landscaping rocks into the pond. $50 penalty charged (TELL YOUR CHILDREN.)
  • Please RECYCLE, separating recyclable containers from trash. We’ll haul. Thank You.

Check Out Procedures:

  1. Pile dirty towels. Leave linen on beds.
  2. Wash any dirty dishes & run dishwashers if applicable.
  3. OK to leave unit open for housekeepers and keys on counter. Call or text that you’ve left.

Thank you for treating this property as if it were your own. We appreciate your business.

“Your facility is so warm and inviting, combined with your staff’s friendliness and thoughtfulness freely given, truly made it an exceptional experience. Thanks again.”

Dr. Waddell

“The house is spectacular and housed our large group wonderfully. It’s like 4 units in one big lodge. It worked perfectly for our group that was a mix of young kids, early risers and late night partiers. Everyone was able to relax and get what they needed from the lodge and the weekend.

Jitesh, Portland, March, 2018

“This is THE place to come and recharge your batteries!”

Jason and Jennifer Jones, Salem, OR

“Relaxing – wonderful experience! Enjoyed “being” a Human Being instead of a Human Doing.”

Joan & Penn, Eugene, OR

“Great place to relax and kick back. Wish we could have stayed longer – next time we will! We’ll for sure be back!”

Dan & Lonnee, Denver, CO

Sign up for Quarterly Newsletter!

Sign Up Now